Recently, a mutual friend introduced me to Dr. Rich Castellano, the smile doctor. That chance encounter has changed my life for the better. Within minutes of speaking to Dr. Castellano on the phone, I could tell why he is called the smile doctor. I could not see his face, but I could “hear” and “feel” … Read more
Every practice has its bad patients and there is no reason to keep them around. In today’s video I talk about getting rid of them to improve your office moral. Turkeys are only good for Thanksgiving. If they show up in your practice, dump the turkeys.